:root{--bg:#f6f7f9;--card:#fff;--ink:#0f172a;--mut:#64748b;--line:#e5e7eb;--blue:#1450a3;--amber:#b45309;--amber-bg:#fef3c7;--red:#b91c1c;--red-bg:#fee2e2;--green:#047857;--green-bg:#d1fae5;--violet:#6d28d9;--violet-bg:#ede9fe}
*{box-sizing:border-box}body{margin:0;font:14px/1.5 Inter,system-ui,-apple-system,sans-serif;background:var(--bg);color:var(--ink)}
.app{display:grid;grid-template-columns:220px 1fr;min-height:100vh}
aside{background:#fff;border-right:1px solid var(--line);padding:18px 12px;display:flex;flex-direction:column;gap:2px}
.brand{display:flex;align-items:center;gap:10px;font-weight:700;padding:4px 8px 18px}
.logo{width:28px;height:28px;border-radius:7px}
.nav{display:flex;justify-content:space-between;align-items:center;padding:8px 10px;border-radius:8px;color:#334155;text-decoration:none}
.nav.on{background:#eef2f9;color:var(--blue);font-weight:600}.nav:hover{background:#f1f5f9}
.badge{font-size:11px;font-weight:600;padding:1px 7px;border-radius:99px;background:#e2e8f0;color:#334155}
.badge.hot{background:var(--red-bg);color:var(--red)}
main{padding:24px 32px;max-width:1180px}
header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}
h1{font-size:22px;margin:0}.sub{color:var(--mut);font-size:13px}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:24px}
.kpi{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px}
.kpi .l{color:var(--mut);font-size:12.5px;font-weight:500}.kpi .v{font-size:26px;font-weight:700;margin:4px 0 2px;letter-spacing:-.02em}
.kpi .d{font-size:12px;color:var(--green);min-height:18px}.kpi .d.neg{color:var(--red)}
.grid{display:grid;grid-template-columns:2fr 1fr;gap:18px;align-items:start}
.card{background:var(--card);border:1px solid var(--line);border-radius:12px}
.card h2{font-size:15px;margin:0;padding:14px 18px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}
.item{display:grid;grid-template-columns:auto 1fr auto;gap:14px;align-items:center;padding:14px 18px;border-bottom:1px solid var(--line)}
.item:last-child{border-bottom:0}
.tag{font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:6px;white-space:nowrap}
.t-pay{background:var(--amber-bg);color:var(--amber)}.t-ref{background:#e0f2fe;color:#0369a1}.t-abuse{background:var(--red-bg);color:var(--red)}.t-content{background:var(--violet-bg);color:var(--violet)}
.item b{font-weight:600}.meta{color:var(--mut);font-size:12.5px}
.btn{display:inline-block;border:1px solid var(--line);background:#fff;color:var(--ink);text-decoration:none;border-radius:8px;padding:6px 12px;font:inherit;font-weight:500;cursor:pointer}
.btn.pri{background:var(--ink);color:#fff;border-color:var(--ink)}.btn:disabled{opacity:.6;cursor:default}
.feed>div{padding:10px 18px;border-bottom:1px solid var(--line);font-size:13px}.feed>div:last-child{border:0}
.feed .meta{float:right}
.empty{padding:18px;color:var(--mut)}
.gate{max-width:420px;margin:20vh auto;text-align:center}
.sel,.inp{font:inherit;border:1px solid var(--line);border-radius:8px;padding:6px 10px;background:#fff;color:var(--ink)}
.inp.wide{width:100%}.inp.num{width:80px}
.filters,.btns{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.btn.danger{background:var(--red);border-color:var(--red);color:#fff}
.tbl{width:100%;border-collapse:collapse}.tbl th{text-align:left;color:var(--mut);font-weight:500;font-size:12.5px}
.tbl th,.tbl td{padding:10px 18px;border-bottom:1px solid var(--line)}.tbl tr:last-child td{border-bottom:0}.tbl td.r{text-align:right}
.tbl a,.row a,.card a:not(.btn){color:var(--blue)}
.st-paid,.st-answered,.st-fixed{background:var(--green-bg);color:var(--green)}.st-refunded,.st-closed,.st-rejected{background:#e2e8f0;color:#334155}.st-disputed,.st-new,.st-open{background:var(--amber-bg);color:var(--amber)}
.pad{padding:16px 18px}.stack{display:flex;flex-direction:column;gap:18px}.cols{display:grid;grid-template-columns:2fr 1fr;gap:18px;align-items:start}
.row{padding:10px 18px;border-bottom:1px solid var(--line)}.row:last-child{border:0}
.msg{margin-bottom:14px;padding:10px 14px;border-radius:10px;background:#f1f5f9;max-width:85%}.msg.out{background:#eef2f9;margin-left:auto}.msg .body{white-space:pre-wrap;overflow-wrap:anywhere}
.charts{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:18px}.charts h3{margin:0 0 8px;font-size:14px}.chart svg{display:block}
.overlay{position:fixed;inset:0;background:rgba(15,23,42,.45);display:grid;place-items:center}
.dialog{background:#fff;border-radius:12px;padding:22px;width:440px;max-width:90vw;display:flex;flex-direction:column;gap:10px}.dialog h2{margin:0}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:var(--ink);color:#fff;padding:10px 16px;border-radius:8px;z-index:10}.toast.err{background:var(--red)}